What is Jet?
Jet is a shopping site dedicated to saving you more money. Everyday low prices are just the start, because our real-time savings engine gives you the power to make prices drop even lower as you shop.
You save more on Jet by using our real-time savings engine to make prices drop as you shop. Here’s how you do it.
- Add items with the tag once you have an item in your cart. They’ll lower the price of items in your cart when you add them — so getting something like toothpaste will save you money on everything from cereal to paper towels.
- Opt out of your free returns. Jet lets you pay less for the stuff you know you’ll keep, like toilet paper or granola bars.
- Pay by debit card. When we don’t have to pay credit card fees, you save more.
Why does adding an item with the tag lower the price of items in my cart?
Items with the tag can be packed and shipped with other items in your cart. It costs us less to ship multiple items together, so when you add items with the tag to your cart, you pay less.
Why does opting out of free returns on an item lower the price?
The cost of a potential return is built into the price of items you buy online. When you opt out of free returns on an item, we save that cost, so you pay less.
Why does paying for an item by debit card lower the price?
Retailers pay a fee for credit card transactions. When you pay by debit instead of credit, we don’t have to pay that fee, so you pay less.
What is Jet's shipping and returns policy?
We offer free 2-5 day shipping on orders over $35, faster 2-day shipping on thousands of everyday essentials, and free returns on almost everything within 30 days. Orders under $35 are subject to a $5.99 shipping fee, and items shipping as freight may take longer than 5 days to arrive. Learn more about our shipping policy here and our returns policy here.
What is Jet Anywhere?
Jet Anywhere gives you the ability to earn JetCash and save more on Jet just by shopping 600+ great brands across the web. Learn more about Jet Anywhere here.
No! Jet is open to everyone. You’ll get fast delivery, great savings, and world-class customer service without paying any kind of membership or annual fees.
Are there any restrictions on shopping Jet?
Not many, but we do reserve the right to prohibit or limit sales to resellers or other parties who purchase a product from Jet with the intention to resell that product. We also reserve the right to limit the quantity of items purchased per account, credit card, shipping address, person, household or order for any reason.
The Jet Heads, our Salt Lake City-based customer service team, are available 24/7. Reach out to us at 1 (855) 538-4323 or firstname.lastname@example.org and we’ll be happy to help.