What is Jet?
Jet is a shopping site dedicated to saving you more money. Everyday low prices are just the start, because our real-time savings engine gives you the power to make prices drop even lower as you shop.
You save more on Jet by using our real-time savings engine to make prices drop as you shop. Here’s how you do it.
- Add items with the once you have an item in your cart. They’ll lower the price of items in your cart when you add them — so getting something like toothpaste will save you money on everything from cereal to paper towels.
- Opt out of your free returns. Jet lets you pay less for the stuff you know you’ll keep, like toilet paper or granola bars.
Why does adding an item with the tag lower the price of items in my cart?
Items with the can be packed and shipped with other items in your cart. It costs us less to ship multiple items together, so when you add items with the tag to your cart, you pay less.
Why does opting out of free returns on an item lower the price?
The cost of a potential return is built into the price of items you buy online. When you opt out of free returns on an item, we save that cost, so you pay less.
What is Jet's shipping and returns policy?
We offer free 2-5 day shipping on orders over $49, faster 2-day shipping on thousands of everyday essentials, and free returns on almost everything within 30 days. Orders under $49 are subject to a $5.99 shipping fee, and items shipping as freight may take longer than 5 days to arrive. Learn more about our shipping policy here and our returns policy here.
Generally, we’ll use the word ''deal'' to let you know that the price of a product has dropped by at least 10% from the higher of (i) its average price over the last 90 days or (ii) the price you’ve seen on Jet for at least 30% of the last 90 days. If we haven’t been selling an item for 90 days yet, we’ll use the word ''deal'' to let you know that the price is at least 10% below the Manufacturer’s Suggested Retail Price or the price at which the product has been otherwise consistently offered for purchase by other major retailers. Some exceptions apply.
My Faves lets you keep track of up to 60 of your favorite products in one place. Just log into your account and select the heart icon next to any item to add it to your list.
There are several ways you can contact the Jet Heads on our Customer Care team for questions regarding an order. You can call at 1 (855) 538-4323 between the hours of 9 am - 8 pm EST, or you can email the team at firstname.lastname@example.org. You can also send a text to 55920.By texting 55920, you agree to receive multiple automated text messages in response to your customer service questions, concerns or requests. Messages may contain marketing content. Message and data rates may apply. No purchase required to participate. You can opt-out by replying STOP to 55920. Text HELP to 55920 for help.