Refer A Friend FAQ
Refer A Friend FAQ
What is the Refer-A-Friend program?
We want to give our loyal customers and account holders (“Advocates”) the ability to share Jet with friends. We created the referral program to reward you for referring your Friends – when your Friend makes an eligible purchase, you receive JetCash; up to $500 total. To refer, go to 'Refer Friends' under the Account menu or click here. Jet’s referral program rewards you more when you invite more Friends:
- When you refer the first 1-5 Friends who register using your signup link and make an eligible purchase, you earn $10 in JetCash / referral.
- For your 6th-10th Friends, you earn $12 in JetCash / referral.
- For each Friend from the 11th onward, you earn $15 in JetCash / referral.
Please note that only individuals are permitted to participate in Refer-A-Friend. Jet’s referral program cannot be used by businesses for affiliate lead generation, as determined in Jet’s sole discretion. For more details, check out our Terms and Conditions.
How do I participate in Refer-A-Friend?
You must be a Jet account holder to refer Friends. Please note that account holders can send invites even if they haven't placed any orders on Jet.com
- Advocates (you!) can invite Friends (people have never created a Jet account) to try Jet by sending the Friend a Jet signup link. You can use one of the following methods to share the signup link: 1. Copy & paste the link on social media or blog 2. Share a Facebook wall post 3. Email an invitation by typing in your Friend’s email address.
You may NOT share your link via email outside of our email tool or via text. Your Friend must register for a Jet account using your unique referral link. In order for you to earn JetCash, your referred Friend must place an order over $50.
How do I earn JetCash from Refer-A-Friend?
Your referred friends must click your unique referral link and create an account on Jet. Once they place their first order over $50, you’ll receive “pending” JetCash in your account. JetCash pends for 14 days while we verify order details. After 14 days, if your friend’s order remains valid (no returns or cancellations), your JetCash will become “active” in account.
Is there a limit on how much JetCash I can earn from referring friends?
You can earn up to $500 of JetCash from referring friends. There are other ways to earn JetCash, such as from participating in seasonal JetCash promotions – those promotions are not subject to the $500 cap but may be subject to other terms and restrictions.
How do I track my friends’ status?
1. Login to jet.com 2. Click Account in the top navigation menu and select Refer Friends 3.Go to the Your Referrals section – you can view statuses in your Referral Dashboard 4. There are three statuses that will show on the dashboard:
- Registered: Your friend has created an account, but not yet made their first purchase over $50
- Pending:Your friend has placed an order over $50, and we’re verifying order details
- JetCash Received:Your friend’s order has been verified, and your JetCash is available to be used on Jet.com
My friend created an account but did not register from my referral link. Do I still get credit?
Unfortunately, your friend must register an account from your unique link for us to track and give you JetCash.
My friend placed an order – why don’t I see him/her on my dashboard?
There are several reasons why your friend might not show up on your dashboard:
- Your friend has not yet registered for an account using your link
- Your friend already had an account with Jet
- Your friend’s first order was below the $50 minimum
- Your friend cancelled or returned their order
What is JetCash and how do I use it?
JetCash is a reward incentive available to Jet shoppers. JetCash can be used as a payment method on orders placed at Jet. One dollar of JetCash is equivalent to one dollar off of a purchase at Jet. To learn more about JetCash, click here.
Will the JetCash I earn from Refer-A-Friend expire?
You have one full year to use JetCash earned from Refer-A-Friend after it becomes active in your account.
FAQs – for Referred Friends
How do I get my $10 off an order?
Once you sign up for a Jet account using the unique referral link you received, start adding items to your cart. Once you add $50 of promo-eligible items to your cart, you’ll see the discount automatically in your cart. Please note that items marked as ineligible for promotion will not count towards the $50 order minimum, and the promo code will not work.
Can I refer friends to try Jet?
Yes! If you have an account, you can refer your friends to try Jet by clicking on 'Refer Friends' under the Account menu; or click here.