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Promo Terms and Conditions

Nobody likes reading the Terms and Conditions, so how about this: When we get through these, we’ll both reward ourselves with a cookie. Sound good? Alright, here we go:

  • Offers are valid for a limited period and in limited quantities.
  • Offers and promotional codes (“Codes”) expire at 11:59 pm (PST) on the date specified in the offer or when all Codes have been claimed, whichever comes first.
  • The promotion may not apply to certain brands, categories or products.
  • Certain offers may only apply for your first purchase at
  • For % or $ amount off offers, the maximum discount is listed in the offer message, or if no such maximum is listed, the maximum discount is $30. For offers requiring a minimum order total, the total is based on the “Price subtotal” line of your cart, and taxes and shipping fees will not count towards this amount. Offer discounts won’t apply to taxes or shipping.
  • Offers can’t be applied to previous purchases, transferred or be redeemed for cash.
  • Offers can only be used on a single order. Unless otherwise specified, multiple offers can’t be used together.
  • If you return items purchased using an offer, we’ll subtract your discount earned from the offer from your return credit.
  • Offer savings may not reduce applicable tax charged on items in your order.
  • You can only use one Code per household.
  • The offer is only good while supplies last.
  • Prices are subject to change.
  • If you violate any of these Terms & Conditions, the Code will be invalid.
  • Void where prohibited.
  • Offer is subject to change or cancellation.

You did it! Cookies for everyone.

Error Messages

Getting an error message is always frustrating, so if you get one when you try to enter your Code, don’t hesitate to reach out to the Jet Heads at 1 (855) 538 4323 or for help. These are some reasons why an error message might come up:

  • You’ve already used your Code to make a purchase, and you’re trying to use it again.
  • Your Code can only be used for a first purchase at, but you’ve already made a purchase with us.
  • You haven’t reached the minimum order total your Code requires. (The order minimum is based on the “Price subtotal” line of your cart.)
  • Some Codes aren’t available to use in our iOS and Android apps, so you’ll get an error message if you try to use them there.
  • Offers aren’t valid on certain brands, categories and products, and you’re trying to use your Code on something that’s been excluded.

Excluded Brands, Categories & Products

Promotional offers can’t be applied to certain brands, categories and products. But still offers lots of other great ways to save — check them out here.