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AppleCare
Products

Service and support from the people who know your products best.

Every Mac, iPhone, Apple Watch, iPad, HomePod, iPod, Apple TV and display comes with complimentary telephone technical support and a limited warranty from Apple.

The AppleCare Protection Plan and AppleCare+ extend your service coverage and give you one-stop service and support from Apple experts. With either AppleCare product, you will get:

  • One stop for technical support
  • Apple hardware coverage
  • Software support included

How to Buy

Conveniently add AppleCare coverage at the same time you purchase your new Apple device at Jet.com.

Protection for
your Mac

Get up to three years of accidental damage coverage and 24/7 expert telephone technical support from Apple, the people who know your Mac best.

Every Mac comes with a one-year limited warranty and 90 days of telephone technical support.(1) AppleCare+ for Mac extends your coverage to three years from the original purchase date of your Mac and adds up to two incidents of accident damage coverage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for other damage, plus applicable tax. In addition, you'll get 24/7 priority access to Apple experts via chat or phone.

Key Features

  • 24/7 priority access to Apple experts via chat or phone
  • Global repair coverage (2)
  • Onsite repair for desktop computers: Request that a technician come to your work site (3)
  • Mail-in repair for portable computers: Mail in your Mac using a prepaid shipping box provided by Apple (3)
  • Carry-in repair: Take your Mac to an Apple Store or other Apple Authorized Service Provider (3)

Apple Hardware Coverage

  • Your Mac computer
  • Battery (4)
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort (5)
  • Apple USB SuperDrive
  • Coverage for up to two incidents of accidental damage, each subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for any other damage, plus applicable tax (4)

Software support included

  • Using macOS and iCloud (6)
  • Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and more
  • Connecting to printers and AirPort networks

Protection for
your iPad

Every iPad comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary support.(1)

AppleCare+ extends your technical support and repair coverage for iPad and Apple Pencil to two years from your AppleCare+ purchase date. And it adds coverage for up to two incidents of accidental damage from handling, each subject to a service fee of $49 for your iPad and $29 for Apple Pencil, plus applicable tax.(10) In addition, you’ll get 24/7 priority access to Apple experts by chat or phone.

Key Features

  • 24/7 priority access to Apple experts via chat or phone
  • Mail-in or carry-in repairs
  • Express Replacement Service

Apple Hardware Coverage

  • Hardware coverage for your iPad, battery, AirPort devices, and Apple Pencil purchased with your iPad
  • Coverage for up to two incidents of accidental damage from handling, each subject to a service fee of $49 for your iPad and $29 for Apple Pencil, plus applicable tax

Software support included

  • Software support for iOS, iCloud, and Apple-branded iPad apps
  • Connecting to wireless networks

Protection for
your Apple Watch

AppleCare+ for Apple Watch and Apple Watch Nike+ extends your coverage to two years from the original purchase date(7) and adds up to two incidents of accidental damage coverage, each subject to a $69 service fee, plus applicable tax. In addition, you’ll get 24/7 priority access to Apple experts via chat or phone.

AppleCare+ for Apple Watch Edition extends your coverage to three years from the original purchase date(7) and adds up to two incidents of accidental damage coverage, each subject to a $79 service fee, plus applicable tax. In addition, you’ll get 24/7 priority access to Apple experts via chat or phone.

Key Features

  • 24/7 priority access to Apple experts via chat or phone
  • Mail-in or carry-in repairs
  • Express Replacement Service

Apple Hardware Coverage

  • Hardware coverage for your Apple Watch, battery, and included accessories
  • Coverage for up to two incidents of accidental damage from handling, each subject to a service fee plus applicable tax

Software support included

  • Software support for watchOS and Apple-branded Apple Watch apps
  • Connecting to iPhone, including iOS and the Apple Watch app

Protection for
your iPhone

AppleCare+ for iPhone extends your repair coverage and technical support to two years from the original purchase date of your iPhone. And it adds coverage for up to two incidents of accidental damage from handling, each subject to a service fee of $29 for screen damage, or $99 for any other damage, plus applicable tax. In addition, you’ll get 24/7 priority access to Apple experts via chat or phone (7).

Key Features

  • 24/7 priority access to Apple experts via chat or phone
  • Mail-in or carry-in repairs
  • Express Replacement Service

Apple Hardware Coverage

  • Hardware coverage for your iPhone, battery, and included earphones and accessories
  • Coverage for up to two incidents of accidental damage from handling, each subject to a service fee of $29 for screen damage, or $99 for any other damage, plus applicable tax

Software support included

  • Software support for iOS, iCloud, and Apple-branded iPhone apps
  • Connecting to wireless networks

Protection for
your Apple TV

Service and support from the people who know your Apple TV best.

Every Apple TV comes with a one-year limited warranty and 90 days of telephone technical support. With the AppleCare Protection Plan, you can extend your coverage to two years from your Apple TV purchase date. You get direct, one-stop access to Apple’s award-winning telephone technical support for questions about tvOS, iCloud, AirPlay, and more (8). In addition, you’ll get 24/7 priority access to Apple experts by chat or phone. You’ll also get global repair coverage for your Apple products through convenient service options.

Key Features

  • One stop for technical support
  • 24/7 priority access to Apple experts via chat or phone
  • Global repair coverage
  • Mail-in repair: Mail in your Apple TV using a prepaid shipping box provided by Apple
  • Carry-in repair: Take your Apple TV to an Apple Store or other Apple Authorized Service Provider
  • Use with a Mac or PC

Apple Hardware Coverage

  • Your Apple TV
  • AirPort
  • Included Siri Remote and power cord

Software support included

  • Setting up Apple TV and connecting to your Wi-Fi network and iCloud
  • Renting and purchasing movies and TV shows from the iTunes Store
  • Using AirPlay to play content from iPhone, iPad, iPod touch, or Mac on your HDTV
  • Connecting to additional services such as Netflix, Hulu, and more

Protection for
your HomePod

AppleCare+ for HomePod extends your repair coverage and technical support to two years from the original purchase date of your HomePod. And it adds coverage for up to two incidents of accidental damage from handling, each subject to a $39 service fee plus applicable tax. In addition, you’ll get 24/7 priority access to Apple experts via chat or phone (9).

Key Features

  • One stop for technical support
  • 24/7 priority access to Apple experts via chat or phone
  • Mail-in or carry-in repairs
  • Express Replacement Service

Apple Hardware Coverage

  • Hardware coverage for your HomePod and AirPort devices
  • Coverage for up to two incidents of accidental damage from handling of your HomePod, each subject to a $39 service fee plus applicable tax

Software support included

  • Software support for AirPlay 2 and the Home app
  • Connecting to wireless networks

Protection for
your iPod touch

AppleCare+ for iPod touch extends your repair coverage and technical support to two years from the original purchase date of your iPod. And it adds coverage for up to two incidents of accidental damage from handling, each subject to a $29 service fee plus applicable tax (7). In addition, you’ll get 24/7 priority access to Apple experts via chat or phone.

Key Features

  • 24/7 priority access to Apple experts via chat or phone
  • Mail-in or carry-in repairs

Apple Hardware Coverage

  • Hardware coverage for your iPod, battery, and included earphones and accessories
  • Coverage for up to two incidents of accidental damage from handling of your iPod, each subject to a $29 service fee plus applicable tax

Software support included

  • Software support for iOS, iCloud, and Apple-branded iPod apps
  • Connecting to wireless networks

AppleCare+ benefits are in addition to any legal rights provided by consumer protection laws in your jurisdiction. Purchase of the plan is not required to purchase the covered equipment. AppleCare+ is subject to acceptance of the Terms and Conditions. For complete details, see terms at www.apple.com/legal/sales-support/applecare/applecareplus. The company obligated under AppleCare+ in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc

(1) Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change

(2) Global repair coverage may be subject to certain restrictions. See terms above for full details.

(3) Availability depends on the country in which service is requested and the location of the Apple Authorized Service Provider. Apple may also request that the customer replace components with readily installable parts. See terms above for full details.

(4) Service coverage is available only for Mac and its original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80 percent of their original capacity, and (iii) up to two incidents of accidental damage from handling of your Mac, each incident being subject to a service fee of $99 for screen damage or external enclosure damage, or $299 for any other damage, plus applicable tax. If your Mac has catastrophic damage from an accident or it's inoperable after unauthorized modifications, you will need to buy a replacement.

(5) Must be purchased up to two years before your Mac purchase or during the term of your AppleCare+ coverage.

(6) For Mac computers running macOS Server, AppleCare+ covers server administration and network management issues using the graphical user interface of macOS Server. For advanced server question and integration issues, purchase AppleCare OS Support.

(7) Service coverage is available only for device and its original included accessories that are defective in materials or workmanship or for batteries that retain less than 80 percent of their original capacity. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. AirPort devices must be purchased up to two years before your iPad purchase or during the term of your AppleCare+ coverage.

(8)The AppleCare Protection Plan can only be purchased within 12 months of the original purchase date of your Apple TV, and it provides up to two years of coverage from the original purchase date of your Apple TV. See terms at www.apple.com/legal/sales-support/applecare/appgeos.html for full details.

(9) Service coverage is available only for HomePod that is defective in materials or workmanship. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. AirPort devices must be purchased up to two years before your HomePod purchase or during the term of your AppleCare+ coverage.

(10) Service coverage is available only for iPad, its original included accessories and one compatible Apple Pencil purchased with your iPad that are defective in materials or workmanship or for batteries that retain less than 80 percent of their original capacity. The replacement equipment from that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. Airport devices must be purchased up to two years before your iPad purchase or during the term of your AppleCare+ coverage. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change. Service coverage may be subject to certain restrictions.