Free shipping over $49 | Free returns | Shop Purple
Free is good. Tell me more.

To qualify for free standard shipping, your order merchandise total just has to be over $49 before any savings are applied. Learn more about our shipping policy here. Returns are free within 30 days of delivery on almost everything we sell.

What is Jet’s shipping policy?

Jet offers free 2-5 day shipping on orders over $49 with faster 2-day shipping on thousands of everyday essentials. Items shipping as freight may take longer than 5 days to arrive.

To qualify for free shipping, your order merchandise total before savings and estimated tax needs to be at least $49. (You can't combine multiple orders to reach that number.) A $5.99 standard shipping fee applies to orders under $49.

To make sure we can get items marked with 2-day delivery to you in two days, you need to place your order by 2pm in the time zone to which your package is being shipped. Keep in mind that two days means two business days, so orders placed on Friday, Saturday or over major holidays may take longer to ship. There's no standard delivery on Sunday or major holidays.

We can't control delays caused by carriers, information errors, changes to orders, or bad weather. But if you ever feel like a delay is our fault, or even if you're just worried about where your stuff is, please reach out and we'll see what we can do to help.

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What is Jet’s return policy?

Returns are free on nearly everything sold on Jet. You have 30 days from delivery to make a return. We reserve the right to refuse a return if an item is not returned in its original condition, including all packaging and tags, but we understand that things happen. Certain items are non-returnable. If you opt out of free returns in order to pay less when you purchase an item, you’ll still be able to make a return, but you’ll be asked to pay a fee.